Building the future of European e-health in South Eastern Europe

Healthcare is one of the top priorities for Europe surpassing such segments as education, household. But it is also one of the most complex areas of development due to the variety of interests involved. To share best practices in implementation of eHealth projects as well as to address issues preventing their success, Microsoft in cooperation with Center of eGovernment Development South East Europe and the Regional Cooperation Council  set up a Second Regional eHealth Conference in Ljubljana Slovenia  on February, 16-18.

The conference continued the Academy 2011 series entitled SEE Health: Bridging the Gap, Building the Future. It featured 24 prominent speakers from 11 European countries and  brought together 81 participants from 15 European countries (Albania, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Denmark, France, Germany, Kosovo, Macedonia, Montenegro, Serbia, Slovenia, Turkey and the United Kingdom). It was opened with an address delivered by Mr. Blaž Golob, Director of the Centre for eGovernance Development (CeGD) for South East Europe (SEE), who stressed the importance of eHealth development in SEE region by asserting that “the eHealth development and knowledge transfer is one of the priority development programs for CeGD”.

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The conference agenda was mapped to a European study on eHealth which identified the most crucial topics for eHealth stakeholders: issues of trust, of personal data and information security, of patient rights (particularly the rights to receive a complete information), of digital divide and of user friendliness (or rather “unfriendliness of technology” that sometimes turns eHealth projects into a pure ICT nightmare).

The key sessions were dedicated to bridging the gap between institutional stakeholders, medical professionals and citizens as well as to discussing how the industry can respond to the future healthcare demands in the region.

Microsoft Slovenia General Manager Ms. Biljana Weber welcomed the participants and shared Microsoft’s vision for health: to enable the transformation of health and social care delivery through innovative and interoperable technology, with partnerships that advance public health programs and connect citizen care. The new model of personalized health care rather than on disease cure including home care, support of people with long term chronicle conditions was covered by me. Mr. Ruediger Dorn, Innovation Center Director, Microsoft, presented cloud solutions for healthcare such as online monitoring of people suffering from cardio vascular diseases, online professional consultancy, technology like lyncs and image sharing on the Azure platform. The ability of citizens to influence the healthcare process by giving instant feedback on the level of service they received was covered by Mr. Ian Halpin, Senior Consultant, Health info online.

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The conference brought together health leaders and top IT vendors, that are addressing the socially vital issues of health. By presenting its One Microsoft approach – whereby Public Sector Health, Corporate Affairs and Citizenship, and Shape the Future work hand in hand-Microsoft has become a key partner in the debate on e-health solutions for Europe.

All presentations on the eHealth Conference are available here.

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