Boosting employee working efficiency in large firms: UK's Royal Mail Group and cloud computing
19 March 2010
In this case study, you can read about the Royal Mail Group has improved their efficiency by giving its employees reliable & simple ways to access information through the adoption of Microsoft’s cloud solution.
In the United Kingdom the Royal Mail Group has expanded their IT services agreement with CSC to include Microsoft’s Business Productivity Suite from Microsoft Online Services.
Royal Mail Group employees will have access to these Microsoft cloud services whilst receiving helpdesk support from CSC. This new agreement is particularly interesting for two reasons:
Firstly, 30,000 employees at the Royal Mail Group will have access to Cloud services; this shows how cloud computing has become a real option for large corporations to improve their efficiency. Royal Mail Group will have the advantage of reducing the cost of maintaining their systems whilst benefiting from the latest Microsoft Online Services such as Microsoft Office Live Meeting, Microsoft Exchange Online & Microsoft SharePoint Online. This gives employees reliable & simple ways to access information and helps the Royal Mail Group save time and money.
"This deal forms part of Royal Mail's drive to invest in new technology to improve efficiency and customer service. The Microsoft suite will give people across Royal Mail Group the tools they need to do their jobs more effectively, enabling our business units to collaborate with each other, partners and other external organisations more freely, easily and securely while securing cost savings."(Carol Olney - Royal Mail Group's Head of Technology Service Deliver (source: CSC Newsroom).
Secondly the news that CSC, a leading ICT service provider, is offering cloud services shows how the industry is adapting to the trend towards cloud computing. We are pleased to see that a leading global ICT service provider is adopting these cloud services.
“Partners like CSC are important in helping our customers take full advantage of the enterprise-grade capabilities and flexibility Microsoft's cloud applications deliver."(Ron Markezic - Corporate Vice President at Microsoft)
Through offering our cloud services through partners, companies such as the Royal Mail Group can benefit from Microsoft technologies as well as the dedicated support from the partner to ensure a smooth transition to the cloud.
More information:
www.csc.com/cloud
http://www.royalmail.com/
http://www.microsoft.com/online/default.mspx