Italian commercial waste management made easy with cloud computing
14 October 2011
In this case study, you can read about innovative entrepreneurs that opened the doors to Italian small business in helping ministries with commercial waste management.

Diamante is a privately owned Italian company privately that provides full-featured accounting and business management solutions to small and medium businesses. The team at Diamante created AMBIENTE24, a waste management software application for public administrations, in response to the new European Community (EC) legislation concerning commercial waste management.
The new legislation requires that the process of commercial waste be managed through online communication between the companies producing the waste, the transportation provider, the recycling provider, and finally, with the systems used within the various Environmental Ministries within EC governments.
Although AMBIENTE24 initially ran from Diamante’s own data centre, it soon became clear that in order to achieve massive scalability with the highest standards of reliability, it was inevitable to make the shift to Windows Azure. This adoption was further influenced by the promise of business expansion at a pan-European level.
“AMBIENTE24 supports governments and SMEs across Europe in tracking and monitoring commercial waste. The shift to the Windows Azure platform enables us to support customers easily and without any capital expenses”, says Enzo Dalla Pria, CEO Diamante SpA.
With the cloud, AMBIENTE24 enables its 20,000 commercial users to eliminate the time and cost of maintaining a paper trail for waste disposal and gain both transparency and compliance.
AMBIENTE24 also reduces the cost of commercial waste management processes by as much as 40%. The ultimate value, to both business and state lies in the increased efficiency of waste management and the reduction of negative environmental impact.
Diamante has built its reputation on its ability to deliver affordable, high-quality services to small and medium Italian businesses. In the past, the development of such applications and process services were only handled by large enterprises, whereas the small businesses could not compete due to their limited capacity.
However, with cloud based solutions like Windows Azure, small businesses like Diamante can now overcome these barriers. Since the new European Commission waste management regulations apply to every business in Europe, AMBIENTE24 is in a position of significant competitive advantage being the first on the market in Italy.
Today, AMBIENTE24 is only applied in Italy, due to the fact that this is the first country to adopt and enforce the new regulation. But as the legislation is to be adopted across Europe from 2012-2013, they eagerly seek to identify in-country partners to both localize and champion the solution.
Benefits:
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Waste management process costs down by 40%
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Risk and error reduction through reduced management overhead and manual intervention
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Process acceleration – AMBIENTE24 makes things 2.5 times faster
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Automated checking and documentation – 70% reduction in error
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“One touch” online support – 24x7 – special benefit when shift working
- Transparency – all national and international waste shipments are visible
Small & Medium Enterprises are the backbone of Europe’s economy. We work hard with governments and industry to ensure that SMEs get the most out of technology. Thanks to cloud computing that has pervasive benefits throughout the economy, SMEs can now exploit economies of scale, to rapidly expand their business and offer innovative solutions with less risk. This space on our website is dedicated to innovative European SMEs and the added-value of cloud computing to their businesses.
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