Unisys - Citizen Interaction Solution
The Citizen Interaction Solution (CIS) is a case management tool for customer services on a multi-channel basis including in person, web, phone, email/facsimile and SMS. The solution is centered on the relationship between the organisation and its clients, being the front-end for the customer service and customer support. CIS targets the specific market set of Public Sector eGovernment multi-channel citizen services.
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Unisys - Citizen Interaction Solution by MicrosoftEurope
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